360 Medical Centre - Richmond Hill - Richmond Hill, ON

Cindy M.

A really nice, modern clinic. You can tell they are quite busy and manage a lot of patients/calls/etc. Despite the high workload, the receptionists take the time to be nice and are very patient with you. They are also multilingual - speak English, Cantonese, and Mandarin at a minimum (they might speak more but I can’t personally confirm)!

They also have an in-house pharmacy which is very convenient. Located in a plaza with a lot of parking and food options.

Sofia L.

I am very disappointed with how this clinic is run. I booked an appointment with the walk-in Doctor because my family doctor is never available. But what's the point of making an appointment if you don't honour the time? I have been waiting for 1h. I might as well just walk in and wait. This bad reviews is more so for reception.

The walk-in Doctor here is great though. But the receptionist said it's because the doctor is running behind. But even so, the receptionist should have informed the patients of this.

Shaik R.

I am writing this review for Dr, Michelle Mair who I consulted just now for cough and fever. Dr. Mair was very gentle, heard my concerns and and advised me accordingly. All the 5 stars are for her only. Way to go Doc. Mair.

Footnote:
I asked the receptionist whether they allow me to take pictures of their interior to write a google review. But, the facility manager said no to that. They should understand that it is business. The more you show the higher your turnout. May be they reached their capacity and are not looking for new patients.

W T.

Poor time management… Booked an appointment with Dr Fok but still need to wait more than 30mins to see him. Hope the doctor and receptionist can manage the appointment schedule better.

Victoria K. L.

Amazing clinic and doctors! I feel lucky that my family is able to have Dr. Beatrice Lau as our family doctor. She is very attentive, empathetic, detailed and has a kind bedside manner. Also, a bonus is that the front office staff is so friendly and efficient. Even though the office is busy, they are always kind and appointments are generally punctual, which compared to my other clinic experiences, very rare! We have used the walk in Dr's in the past and have found that they have been responsive and good too. It's not a classic walk-in since you have to call to book in advance but we did not have to wait very long to see a doctor. One time, same day and the other time, the next morning. Happy with this clinic!

parnia E.

Great experience, everyone is helpful at this clinic. Also, Dr. Ho is very kind, professional, and she really cares about patients.

andre Y.

One of the most well organized medical clinic. From registration until end of consultation, every step was clear and concise. Front desk staff are friendly and very welcoming. Staff in the clinic is super efficient.
I had very pleasant consultation with Dr. Michelle Mair. She was very patient in listening and answering questions. Follow-up appointments were easily scheduled too.
Thank you for creating amazing outpatient experience.

Essential B. B.

First time here through the Google map. Experience was clean , quick and knowledgeable. Dr. Lee is so kindly. Walk in by appointment too but you can try walking in if emergency… High recommend here.