Sentinel Storage - Edmonton Central - Edmonton, Alberta

King R.

This location has a great team of people and thankful for their great customer service. I’m very grateful for the help and making the process easy for me. Moving can be stressful as it is and the team made it easy to move to another unit when I discovered one of the walls in my unit fell down and the neighbouring unit could easily access my things because the drywall fell over since the screws came off. The one thing I didn’t like was that the units walls were only separated by drywall and aluminum studs. This building is secure and well lit and had 3-4 bay doors to move things in and out of and lots of dolly’s. I would rent a storage unit again here in the future. My advice to anyone is make sure I don’t keep anything valuable in it and always get the insurance from them and tell your insurance company just in case anything gets stolen.

Mohamed I.

great experience at Sentinel ,
thanks to Karl! He was professional, friendly, and took the time to show us around, answering all our questions.
His knowledge and helpful attitude made the process smooth and stress-free. If you’re looking for storage and great customer service, ask for Karl!

Arlene B.

At first, everything was fine. Mind you, it was hard to find someone to come to answer the door during business hours. During one of me and my hubby's visits to put some things away and straighten the unit; I was injured. The lady who's name was never given to me, kept hollering at me as if the accident was my fault. I have been talking to my lawyer concerning the incident. No apologies either. Then during another visit, to find something, I stopped for a break, was having a light snack. One employee ripped open the door and asked what we were doing? I replied it was really none of his business. We gave them no reason to be "checking on us". Long story short, our contract was terminated!! I would suggest anyone looking for storage; anywhere but at that location. Terrible service. Took our money, look for any reason to terminate. Easy to see they scam people that are in the process of moving thinking we are too busy to notice why.

Paul M.

I want to share how kind the staff are, how helpful, welcoming and useful the service is. they treat me so well here and are always fair. I can always get ahold of someone there when I need to. I highly highly recommend sentinel storage especially Darryl (I think that's the spelling). thank you for your patience and helpfulness.

Melanie M.

Mistook for a homeless shelter for the amount of bums in here. I was hesitant to put my stuff here when I first toured but after first hand seeing the types of people who share this space- there's no way. Taking my things out ASAP! Gross gross gross. They obviously do 0 background checks, like I have no idea how they let this fly. I guess desperate for money,

BTW customer service sucks. They say they're open but when you call the office nobody picks up. Also they'll always screw up your invoices. There are brand new, way cleaner, and better managed storage rooms far west Edmonton such as U-Hauls new location that I highly recommend. Thank me later.

Lexxi P.

Manager was amazing and saved me so much money and hassle! Definitely recomend this location fir anyone looking for storage. Karl went above and beyond!

Nyx E.

Amazing people that go above and beyond. Extremely kind, helped my mother in with her wheelchair. Even helped us get to our hotel when we were lost! 10/10, best storage in the city. Extra points for the dope statue outside and the dope moustaches of the employees.

Jean-Francois D.

I came by Sentinel Storage on 119 St to finalize my storage, and was welcomed right away. The service was very professional, with details explained very well.
I was also shown around, and where my locker was.
The locker was the perfect size for my items, and included wooden palettes to avoid having the boxes on water, if there is any.