Lotus Terminals Ltd - Surrey, British Columbia

Yohan C.

I worked at Lotus Terminals for 3 years. Prab and Ricky and the rest of the staff were very nice helpful and easy to work with. It’s a family business but they will set the standards higher than most regular small businesses and try to achieve excellence in what they do.

I admire the effort they put in physically and financially to support the family business.

Not every organization is perfect but the people working at Lotus will not let you down they will try to give you a good service with all they got!

If you are looking for exceptional service based on quality work for your valuable exports and transloads I highly recommend Lotus Terminals Ltd!!

Vito A.

I own a 7 figure business and hired a 3PL to handle the logistics of a few hundred over sized products (150+ lbs) arriving in 10+ containers in 2023.

The 3PL used Lotus Terminals as the warehouse and we had a negative experience and would not recommend.

One issue we faced was the lack of replies when emailing, calling, leaving voicemails when a container was trying to be scheduled for delivery ahead of time. This caused several delays for days, and extra fees we had to pay. We also had several containers rejected as well, even when an appointment was made. Feedback was provided but no changes were made so we continue to experience the same issues.

*this communication issue occurred before the Port Strike and there doesn’t seem to be any timeliness on how they reply.

We would request inventory checks once every few months. To get an inventory check, it would take a few weeks.

If you’re looking for good communication, and timeliness, I would look elsewhere.

Crom 0.

Would give 0 stars if I could.

Tony R.

They always provide Excellent service with helping us track our loads acroos the country to being very punctual with delivery times once it is in there hands. Terra( may be spelled improper) is amazing at customer service and is always a pleasure to deal with in all regards

Dana M.

We used Lotus to collect freight and stuff a container and deliver to port. Excellent service, quick repsonses and amazing follow up.
I would highly recommend this company.
Dana - Logistics Plus

Wesley S.

Loretta went above & beyond handling a tricky shipment for us. We would not hesitate to recommend Lotus Terminals. Excellent service!

Gord T.

Great guys. Easy to get along here. Shout out to Mark and Bart in service and Galen on the dock. Nothing but fast, friendly, accommodations from these folks

Steffan A.

Saaya transport dump truck plate #NE3031 almost killed me and I have a witness. Truck comes into highway 17 and floats across the middle lane almost slamming me into the barrier. When the truck did not pull over I followed it. Debris was falling off the truck for the entire trip. This driver needs to be fired and charged as an danger to others.