Vaultra Storage - Niagara Falls - Niagara Falls, Ontario

AKHIL A. M.

I’ve been renting a unit at Vaultra Storage for several months now, and I couldn’t be more satisfied with the experience. From the very beginning, their staff has been friendly, professional, and incredibly helpful. Michele, in particular, was very kind and went out of her way to make sure everything was perfect for me. She took the time to understand my needs and offered personalized solutions that made the entire process easy and stress-free.

The facility itself is always clean, well-maintained, and secure, which gives me peace of mind knowing my belongings are in safe hands. Whether it’s the smooth move-in process or the excellent customer service, Vaultra Storage has exceeded my expectations every step of the way.

I highly recommend Vaultra Storage to anyone in need of reliable, secure, and affordable storage solutions. They truly go above and beyond to ensure your satisfaction. Five stars all the way!

Kevin F.

This was my first experience with renting a storage unit, and the staff were very helpful with outlining the different options and how their payment structure works, as well as suggestions for best practices regarding how to organize your things within the unit to maintain ease of access for loading and unloading. In addition to taking time in-person with me to actually head to the unit to make that stuff clear, they also emailed relevant info so as to make clear payment dates etc. I personally interacted with Michelle, Jaime, and Eric, and beyond strictly the business matters, we all actually had a jovial time together. Regarding my use of the facilities, I almost always needed to stop by in the middle of the night, and being a 24-hour access facility (which most aren't) suited my needs perfectly. The facility is surrounded by barbed wire fences comprising a secure perimeter, and a code is required to get in and out, so it certainly is secure. I opted for one of the pods, and the bottom lip is low to the ground, so stuff need not be lifted high to get it inside. The pod doors swing open, and they have a securing mechanism to keep them open in place so that you can bring your vehicle right up close without worrying about them swinging across and making contact. All in all I'm thoroughly satisfied with my experience at Vaultra, and would recommend it to anyone in need of a storage facility, especially if round the clock access is important to them.

Sean S. C.

The Vaultra team managed our move out of Toronto to the Niagara region. Wrapping/ packing, moving team and storage. One team that can do it all… better than our last several movers by a long shot.

The team was professional from Allen at the storage location to Keegan and his moving team took great care of our belongings with our issue.

The storage facility is spotless, well secured and well designed lockers … all make us confident our assets are in good hands.

We would highly recommend you call Vaultra. Thanks Mike for connecting me with your team.

Emma W.

I've had the pleasure of renting a storage unit with Vaultra Storage for approximately 8 months now, and I couldn't be more impressed! The entire experience has been seamless, thanks to their exceptional staff and outstanding customer service.

From the initial inquiry to the move-in process, the team at Vaultra Storage has consistently gone above and beyond to ensure my needs are met. Their friendly and knowledgeable staff take the time to understand your unique requirements, providing personalized solutions that cater to your specific situation.

The facilities themselves are well-maintained, clean, and secure, giving me peace of mind knowing my belongings are safe. But what truly sets Vaultra Storage apart is their commitment to customer satisfaction. They genuinely care about their clients and strive to provide the best possible experience.

I highly recommend Vaultra Storage to anyone seeking reliable, affordable, and secure storage solutions. Their exceptional service, coupled with their top-notch facilities, makes them the ideal choice for all your storage needs. Five stars isn't enough – I'd give them ten stars if I could!"

Denise H.

This is the storage place you are looking for. Our son recommended it to us and we are so glad he did. This is a large, clean, private storage facility in the south end of Niagara Falls.

Rates are excellent and availability is good.

We would particularly like to recognize Scott, Michelle and Allan for their professionalism, product knowledge and general helpfulness when making our decision to book with Vaultra.

This is the only storage facility we will use from this point onward!

Most importantly, the staff here is friendly and professional. They are very knowledgeable about their facility and will work with you to find exactly what you need.

We are very happy with Vaultra. This is an excellent addition to our community.

Anthony P.

Just want to share my experience with Vaultra Storage From the office to the storage unit itself, I've rented alot of units and this one is the cleanest I've had.
Thanks Michelle for all your help,you were wonderful to deal with.

Nick T.

Great staff, very easy to get ahold of anyone you need to when you need too. Facilities are clean and well maintained. After the use of the unit Michelle was extremely grateful for our business and closed our account without any complications. I recommend this storage facility to anyone.

Fred D.

Michelle and her team are unbelievable!!
Flexible, caring and an absolute dream.to do buissness with

The faculty itself is pristine

Security top level

Customer service unbeatable