Access Storage - Yonge Steeles - Thornhill, Ontario

Annilywen

Thank you so much, Simran, for your help and service! You gave a very clear and detailed explanation of the different storage plans and took the time to show me multiple units. Everything was well-organized and easy to understand throughout the entire process. I really appreciated your patience and professionalism. Highly recommended!

Vanesa B.

Thank you Paul. We appreciate the time and patience to help us get the right size of storage room. We can assure the service provided was professional and friendly. Plus the building and storage rooms look very clean. And they have supplies for packing on site.

Amelia Y.

I had a great experience at this self-storage location thanks to Simran. She was patient, knowledgeable, and helped me pick the right unit and promotion for my needs. Her friendly attitude and quick responses made the whole process smooth and stress-free. I’d definitely recommend storing here!

Tim C.

Excellent Service & Hassle-Free Storage Experience!

I recently rented a locker at Access Storage - Yonge Steeles, and the experience has been nothing but smooth and hassle-free. From the moment I walked in, the staff was friendly, welcoming, and incredibly helpful.

They took the time to explain everything clearly, helped me choose the right locker size, and made the entire process quick and easy. The facility is clean, well-maintained, and secure, giving me complete peace of mind about storing my belongings.

If you’re looking for great service and a reliable storage solution, I highly recommend Access Storage - Yonge Steeles! Five stars all the way! ⭐⭐⭐⭐⭐

Calista W.

I recently used Access Storage in Thornhill, Ontario for some estate work I was handling, and I couldn’t be more pleased with the experience. The staff were incredibly kind, professional, and accommodating throughout the entire process. The facility is clean, secure, and easy to access, which made things much less stressful during a difficult time.

A special thank you to Samara, who was absolutely wonderful—friendly, knowledgeable, and genuinely supportive. Her outstanding customer service made a real difference.

If you’re looking for reliable and compassionate storage services in Thornhill, especially for estate-related needs, I highly recommend Access Storage. Five stars!

Chris L.

I searched on Google for “storage unit near me” and spoke with a customer service representative named Mike (or something similar). I explained that I was just looking for information and that if everything looked good, I would take the unit on the spot after seeing it. However, he tried to pressure me into paying a $28 administration fee upfront. I clearly stated that I just researched on google what was near me and I called directly I was only calling to get information and would like to see the unit first before making any payments. Surprisingly, he hung up on me!!!! Just wasting my time if I could give a 0star renting I would.

Eric

Outstanding Service from Jeramy

I recently inquired about storage units at Access Storage, and Jeramy provided exceptional service from start to finish. He was incredibly helpful, professional, and patient — taking the time to walk me through all the available options, pricing, and unit sizes to find the best fit for my needs.

It’s rare to come across someone as knowledgeable and genuine as Jeramy. I left the conversation feeling confident and well taken care of. If you’re looking for storage and great customer service, I highly recommend Access Storage — and be sure to ask for Jeramy!

Ralph P.

Simran was great! She explained details very well and answered all of our questions!! I would probably recommend Access Storage..