Gabriel Pizza - Kingston, Ontario

Jennifer

We enjoy the pizza here, but the club sandwiches are awful. I have tried pasta as well and it honestly tastes like a microwave dinner.
The first club sandwich I ordered was last year and there wasn’t even enough chicken to cover the bread, a bit of wilted lettuce and tomato that had seen better days. The next time we ordered I called to place the order instead of using a delivery service. I mentioned the sandwich from the prior order and was given an apology and a promise to make a great sandwich for me. It wasn’t perfect but definitely better. Fast forward to today, it’s been a few months and I assumed wrongly the club would be fine. I’m convinced they only have a tiny bit of chicken to go around for the day so each time it’s needed, they tear up little scraps to use. We ordered through Uber Eats and instead of relaying this via an app I tried to call the shop directly. I spoke to someone at a call centre who said he would contact the restaurant on my behalf and tell them to do better, and if they don’t I can then receive a $10 credit to use at the restaurant. The sandwich costs $13.80. I’ve learned my lesson.. don’t bother ordering anything but pizza from a pizza place.

Jessica E.

We're from Southwestern Ontario but like to try pizza from different places we go, so done googling brought us to this Eastern ON chain when we were in Kingston. We tried Garlic Bread and The Dip. We didn't dislike The Dip, it wasn't our favourite either, but we were really impressed with the garlic bread and with the pizza over all. Both were nice and light, non-greasy, had great texture and a good balance of flavours. We'll be excited to try another pizza next time we're in the area!

John V.

Ordered online.
Lg pizza with 5 dipping sauces was 80 bucks.
They only delivered one of the five dipping sauces.
There call center couldn’t help. The supervisor hung up on us. We couldn’t get a direct number to the store to ask for our sauces.
Bad bad customer service

abhay M.

Best pizza in town !!!
I really loved it definitely gonna visit again.

Chris S.

Great pizza: well cooked, lots of cheese, tasty toppings. Would recommend.

Michael K.

Ordered take out, mediocre pizza, terrible order experience and customer service

Ordered a pizza through their service, 15 minutes after its delivery time I call to check in
Customer service tells me the pizza has just left, but to call them in 10 minutes if it’s not there and it will be free
The store then calls me to say they didn’t get my order because of a technical error and it will be 30 minutes
I call back customer service 10 minutes later, and they refuse to honour their commitment to make it free, offering me credit instead for half the value of the order

So unreliable, do not take responsibility for their mistakes, and their customer service did not honour their commitments for an average pizza. There are other options, I encourage you to use them.

Angel

It is my son Gabriels Birthday today, and they actually gave him a gift!!! A hat with G on it and a piece of cake, so sweet of them.. Seeing how happy my son was I can't put into words.. Thank you so much 💙 Best pizza in the city hands down

DEV

I ordered a huge party order all were vegetarian and non vegetarian. Liked the Gabriel Deluxe the most. I most impressive thing was the quality of the pizza, fresh items as well as no contamination. Even they serve good Canadian food more better than A&W or Harvey’s.