Access Storage - London Airport (Self-Serve) - Thorndale, Ontario

Dark P.

Absolutely Fantastic Storage Experience with Access Storage! ⭐⭐⭐⭐⭐
I recently needed a storage unit for a transitional period during a move, and I couldn't be happier with my choice of Access Storage. From the initial inquiry to the final move-out, every aspect of my experience was exceptional.
The facility itself is immaculately clean and well-maintained. I felt completely confident storing my belongings there, knowing they were in a secure and dry environment. The security measures are clearly a priority, with well-lit premises, secure access codes, and visible surveillance. This gave me real peace of mind.
What truly sets Access Storage apart is their outstanding customer service. The ladies I interacted with were consistently friendly, helpful, and professional. They patiently answered all my questions, guided me through the rental process with ease, and were always available when I needed assistance. They even offered helpful tips for packing and organizing my unit!
The move-in and move-out process was incredibly smooth and efficient. The access hours are convenien. I also appreciated the clear and straightforward rental agreement with no hidden fees or surprises.
The value for money is excellent. I researched several storage facilities in the area, and Access Storage offered competitive pricing for the quality of service and the condition of their units.
Overall, my experience with Access Storage was truly top-notch. They exceeded my expectations in every way. I highly recommend Access Storage to anyone in need of a reliable, secure, and customer-focused storage solution. If I ever need storage again in the future, Access Storage will be my first and only call. Thank you for making a potentially stressful situation so easy!

Trp P.

super easy access and lots of space to get into your storage. Plus they have vehicle / camper / motorhome storage.

It is a clean and well maintained property with security and supervision and excellent road access.

really, dont hesitate

Matt H.

Overpriced ! I had my 10x 30 unit for 5 years and it doubled in price . The first owners when I got there had it reasonably priced and then after access bought it. I continually had the price go up until I decided I've had enough . The units are newer and very decent though ..I wish that the parking lot had been paved and that the units had an used truck because when you go to unlock your unit in the rain you get soaked

Sandi M.

Horrible place. They can't get their payment system figured out. Customer does everything correctly and somehow they make an error on their end and will not do anything to try and fix it. Don't store anything there. Go to UHAUL where they get things right.

Luc P.

Ladies that helped me were very helpful and friendly.. Great experience.

Rob T.

Highly recommend the Thorndale / London location. Customer service was excellent with Gohr, the store manager We have 3 units. He did everything he could to accommodate our needs. 10/10!

Daniel B.

Gohar and David were very helpful with getting me a unit quickly. They were friendly and super helpful with everything I would recommend them to anyone looking for storage.

fred B.

The outdoor storage was fine but after at least three years of paying on time everytime I no longer needed my space. So I vacated my space with about three months sill left on my contract. I was informed there will be absolutely no refund on my remaining balance but I'm pretty sure that the space will be rented out as soon as possible. Meaning more money for nothing for the same spot. Very disappointed.