TForce Logistics - Ottawa - Ottawa, Ontario

Laura Tiani

La pire expérience de ma vie!!!. J’ai commandé un colis d’une valeur de près de 800$$$. Ils ont livrés à la mauvaise adresse pourtant j’avais inscrite la bonne sur ma commande. J’ai reçu une photo et message disant que mon colis avait été livré sauf que ce n’était pas la devanture de chez moi. Lorsque j’ai attiré leur attention ils ont envoyé le livreur faire l’enquête. Ce dernier s’est présenté chez moi et constate qu’il n’a pas livré à la bonne adresse.
Mon colis a été perdu par leur faute il y’a trois semaines, la compagnie couvre le livreur en disant qu’il a livré à la bonne adresse. Je n’arrête pas d’appeler pour que l’on puisse trouver des solutions depuis trois semaines mais la compagnie ne semble pas préoccupée . Je n’ai jamais eu à faire avec cette compagnie mais pour une première expérience c’est l’horreur!!!! SI VOUS ÊTES DES VENDEURS D’ARTICLES SVPPPP FUYEZ CETTE COMPAGNIE SVPPPP. SA CRAINNTT!!

Elvirah Ariane

C'est l'une des pires .Ils ont livrés un de mes colis a une autre adresse et ont pris une photo flou pas nette du colis comme quoi le colis a été livrer chez moi .J'attendais tellement mon colis.

Traoré aïchatou

Dans le classement de la pire compagnie de livraison vous êtes les champions Tforce, ils ont perturbé mon planning pendant 4 jours et devinez quoi je n’ai toujours rien reçu, franchement évitez cette compagnie.

Matheo S. Raymond

horrible service , il m'avait donner une date de livraison la journée d'après je n'avais rien reçu il me donnait aucune nouvel sur le site de la livraison du colis, toujours pas de nouvel a se jour je me suis fait rembourser par la compagnie de ou j'ai acheter.

Erika

Why can’t Canada Post deliver all of my packages? T Force is horrible. Sadly the retailer I bought my package from only delivers through this company. “Attempt was made. Unable to access.” As a matter of fact, no attempt was made. My phone was glued to my hand on full volume ringer all day ever since i got the email saying my package was out for delivery. No phone call, no text, nothing. So yeah, no attempt made. I’d rather go to the store and pick up the item myself than rely on this company ever again.

Chrismar Gittens

The employees at this company are deceitful and lack any sense of integrity. Just like all the other complaints, my delivery was falsely marked as "no access." The driver lied, claiming he couldn't deliver because I supposedly live in an apartment building. For the record, I live in a house.

When I reached out to customer service, they were completely useless.

To force this company to improve, contact the businesses that use their services directly. Once they realize the consistent dissatisfaction and incompetence of T-Force, they'll switch to more reliable shippers. You can also request that these companies avoid using T-Force for your deliveries; sometimes it actually works!

Marie-Pier Séguin

Your company is one of the worst I’ve seen in my life! My package was marked as delivered but it was not! Your delivery guy took himself in picture (seriously!!!) and the package is not visible on the picture! My appartement # was on the adress correctly, there was a way to contact me in my appartement for the delivery and he did NOT! He left the package « at the door » - yeah the door of the whole building! And now I don’t have my package!! Seriously what is that? How can you offer a poor service like that? It’s a shame! I’m not gonna let this go - I want to be compensated, it's 100% your fault what happened to my package.

Elaine

ABSOLUTELY HORRIBLE!! My package was left in an open communal area in my apartment building. I was at home, but not notified (even though my ring number & apartment number are always included and visible on the shipping label). When I discovered that my parcel had been delivered and saw the "proof of delivery" picture, I went to retrieve the package but it was gone. This has happened before. The driver does not call and/or does not deliver to my apartment door if they are given access to the building. This only happens with T-FORCE. I am advising all companies I do business with to NOT USE T-FORCE. I have no issues with any other delivery service.