Brunet Florist - Kanata, Ontario

licy P.

Unfortunately, the flowers my mother-in-law ordered for me for a special occasion didn't meet our expectations. The bouquet arrived wilted and weathered, lacking the freshness and beauty. Paying a good amount of money for an old and looking tired flowers is a big joke. I'm very disappointed of this service.
The flowers were wrapped in a transparent plastic and a regular paper just like in a supermarket.
This business doesn't even deserve a 1 star rating.

Nikki N.

My friend ordered me flowers for my birthday. One of the roses was peeling back on itself and the other rose has black spots. Zero care was taken in arranging big clumps of very cheap very old daisies. When the “arrangement” arrived more than half the water was in the plastic protecting the box then was in the vase and it was left like that at my front door. See picture, the card that was included had no care taken. I emailed the florist with no response.

Stephanie K.

I ordered some flowers through Uber based on one of the images they had. The blooms were in poor shape and some wilted. This was an Easter gift that I sent to my family. I was super disappointed to spend $80+ on this.

You can see from the photos the flowers are in rough shape and underwhelming in comparison to what was ordered

Dishant L.

My sister ordered flowers for me on my birthday and although they arrived on time, they looked nothing like the pictures on their website. There was no care put into arranging the flowers. Plus they charged a lot for a hand written card, which looked like a 3 year old kid wrote it, and the addon of the teddy bear was a complete trash, missing an eye and hand. Its was something you would not even take for free. See the picture for yourself. Even the person who delivered them was rude and did not seem happy doing her job. Don't waste your money on them.

Evgenia P.

The bouquet I ordered for my mum shared no resemblance to what she received. I ordered a blue and white arrangement in a glass vase and she got an orange, pink and white arrangement in a pink vase. It was also supposed to includes lilies, and hers had none. Very disappointed.

Elie A.

I ordered a bouquet for my wife on the Valentine’s Day, I’m very disappointed about the quality and didn’t arrive on time I booked it for 11 AM and it arrived at 2:30 pm also they do t answer their phone call . I paid 224.00$ for 12 roses and red vase,, they sent clear vase and the roses are old..
the bouquet doesn’t match the picture be aware

m F.

I wish I had read previous reviews prior to ordering. Flowers were delivered on time but eventhough they say they may substitute, it is for certain they will. They omitted the more expensive fowers and added cheaper ones & greenery. They also subsitute the pink cube for a vase that we could purchase at a dollar store. T'was the first time I order with them and definetely the last. In addition, I opted for the deluxe bouquet rather than the regular one. I will spread the word however I can to not use them. The middle photo is what was received

Aulona B.

I bought an arrangement for my boyfriend's mother for her birthday, that I really loved. I upgraded to the deluxe version and paid over $90 for it. When she received it it looked nothing like the one I had chosen from the website. They had replaced all of the lilies from the original arrangement with carnations and other flowers that were not in the original one I'd chosen. I understand that sometimes they may not have certain flowers in their shop and need to substitute but what I had chosen and what they had delivered were two completely different arrangements. (The arrangement she received was very pretty, yes. But not what I had ordered and paid for). When I called to ask for a refund I was only able to speak to their young receptionist (presumably) who was clearly just relaying her manager's messages to me and had no idea how to deal with the situation. They told me the best they could do was pick up the flowers from the recipient's home and redo the arrangement. I appreciate the offer but I'm not going to have you take back someone's birthday gift 3 days later and try to make it better. I would have appreciated a call ahead of time to at least let me know that they could not provide the arrangement I had initially chosen. All in all, very disappointing service.