DotSight Solutions, LLC - Fairfax, Virginia

Johnny Woo

Imran was very patient, cooperative, and understanding. He helped me diagnose my issue first over the phone, then worked with me in person the next day. And he understood that I’m a college student and he gave me a discount when I asked for it. This is a good business. This is without a doubt a company that works for the people’s best interest!

Christian Sandidge

Fantastic full-service computer repair services. I called late on a Friday afternoon with a laptop whose motherboard was fried and left with a (different) functioning laptop containing my hard drive to use for a full weekend of stage productions that required me to have a working laptop.
Imran was great. Very knowledgeable and helpful.

Sean Bandas

He is an amazing tech support professional. He’s incredibly accesible and knowledgeable in his field of expertise. Besides being an expert in his field he’s also an honest and kind person. He genuinely cares about your business doing well and ensuring that all your tech needs are met. I would highly recommend his services to any business .

Humberto Perez

Honestly, great customer service. Literally, they fixed it within the couple days that I asked for best Experience I’ve had they are also very honest and even tell you what’s wrong with your PC in case you still don’t want to proceed with them which the cost would just be the diagnosis which was like $79 I believe and plus they are planning to look into military discount which hopefully they do for all the Veterans out there .

Bahodir Nigmat

I cannot sing enough praises for the outstanding service provided by DotSight Solutions. When my work laptop suddenly encountered hardware issues, I feared the worst – the potential loss of critical data vital for my job. However, thanks to the expertise and dedication of the team at DotSight Solutions, my worries were quickly alleviated.
From the moment I reached out to them, their customer service was exemplary. They understood the urgency of my situation and assured me that they would do everything possible to resolve the issue promptly. Their professionalism and reassurance instantly put me at ease during what could have been a stressful time.
Upon diagnosing the hardware issues plaguing my laptop, they embarked on the task of data recovery with precision and care. Despite the complexity of the situation, they remained determined to retrieve every bit of valuable data stored on my device. Their commitment to excellence was truly commendable.
Throughout the entire process, the team at DotSight Solutions kept me informed every step of the way. Their transparency and clear communication were greatly appreciated, as it allowed me to stay updated on the progress of the repairs.
In conclusion, if you find yourself in need of PC repair services, I wholeheartedly recommend DotSight Solutions. Their expertise, professionalism, and commitment to customer satisfaction set them apart from the rest. Thank you to the entire team for their exceptional work!

Martha Ritchie

The technician, Irman Moorad, who served me, was superb. He explained clearly the problem of recovering WiFi password and diagnosed accurately the source and remedy to the connection failure, which house maintenance crew repaired according to his instruction. DotsightSolutions ought to highly value and reward such an efficient employee: he well deserves it.

Lucy Yao

Highly recommend.

They were incredibly quick to respond to my inquiry, providing a diagnostic summary with a very competitive, itemized quote that clearly distinguished parts from labor costs. This level of transparency lets you know exactly what you're getting.

Customer service is exceptional. I arrived late and missed their regular business hours for dropping off my laptop. To my surprise, they offered to make the repair while I waited during my next visit, sparing me the hassle of an extra trip. I was in and out in less than 30 minutes! The whole thing from start to finish felt like it was designed to make the customer experience as convenient and seamless as possible. I know this can only be done with an immense amount of effort, forethought, and flexibility on their end. How rare to find these qualities together...

I've had the privilege of knowing Imran for nearly 15 years, dating back to my high school days when he replaced my laptop’s keyboard with a backlit one. It's heartwarming to see Imran’s hobby from 15+ years ago has grown into a profession that he’s got an unwavering passion for and strong expertise in. Imran has a true love and genuine interest in this work; it seems his team does too.

A big shoutout to DotSight for going the extra mile to provide not only expert service but also the warmth and consideration of a small business.

P.S. Did y’all know a power adapter could wrapped up so neatly?! See pic.

Ethan Morin

came in with some keyboard issues on my laptop, response was quick and cordial. did have to pay over Venmo (which was a little weird for me) but they did do good work and the price was fair.