Family Movers and Storage - London, Ontario

Tethloach Y.

All in all, I can only say that I wish I could move my family more often so that I could hire Family Movers! Over all they where wonderful from when I first called to inquire about the company to when the move was finally completed. The team is well structured, disciplined and very much tuned to details as it works. They pay much attention to the organization of the move; they arranged everything in a manner that all our property was handled carefully and in the best way possible.

About their customer service I can say the following – it was always friendly and ready to help as much as possible. As you can imagine, moving is not the easiest of processes, however, with Family Movers it was a smooth sail. All in all, if you are in doubt and are searching for a good, well-oriented company which deserve your trust – Family Movers is the company you should turn to. They went above and beyond all our expectations and I would not hesitate to recommend this team to anyone requiring a trouble-free move. Thanks so much Family Movers for the excellent service you has provided to us.

Christiana B.

I have to say a big thank you to Al and his team.
We were very anxious about hiring a mover as we had heard many stories about movers ie that the price is never what is quoted, about broken & damaged stuff and plain scamming.
We got several quotes - Family Movers was almost $2000 less than some of the more popular companies.
Here are the reasons why I wholeheartedly recommend this company:
The price is the most reasonable and pricing was what was quoted
They came 2 dys ahead & started wrapping & prepping for the move. I was impressed by how respectful the team was when coming into our home.
We were moving 5 hrs away and it was a 5 bdrm house move.
They wrapped & moved all our furniture & items - nothing was broken or damaged except what my husband broke LOL
They planned and carried out the move with such ease and professionalism that we felt we were in good hands and were stress free
Being over 65 our children were worried about the move but when they met the team and saw how they assembled and set up the furniture at the new location- they too were amazed .
At the end of the long move, they were still eager to make sure that everything was where we wanted it before leaving. The team was kind considerate and so hardworking.
Thank you Family Movers for making this move such a positive and stress free experience for us. We're so glad we found you.
You deserve more than 5 stars

Tanya C.

Loud, rude and completely clueless. They had no regard for the cleanliness of my home. I'm left cleaning up their disgusting mess. Over 2 hours late and we're ASKED not to come in my bedroom/office and just busted right in. Not great for privacy. Worst service I've ever experienced. Hire someone else. Don't pay for amateur hour. They were asking advice on HOW to move things....not where, HOW. Atrocious.

And you can't "find" my invoice is because my EX HUSBAND hired you. I wouldn't pay you to move my shoes. You were REPUGNANT with NO MANNERS and NO regard for my home. You made a mess and he ACTUALLY asked you to leave and finished it HIMSELF. You left a TRAIL of mess. Maybe put down the booze and coke.It was like having ROB AND DOUG FORD move yoir stuff. You also had no regard for our kids. Ring a bell

Kate P.

Excellent, quick and friendly service! They went above and beyond to help me load a moving container. Also helped with junk removal. Definitely recommend this company for any moving needs.

randa N.

Excellent service very caring paying attention to small details very helpful
My friend is an old man on ODSP very limited income was treated in a very nice way and offered extra help and also extra furniture as they noticed that he doesn’t have enough for his apartment. Thank you for your great care and support. I recommended family movers highly.

Jeff M.

Friendly, professional, well equipped movers.
The A team Alexa and Alex brought an upright grand piano from my mother-in-law's house to ours. They dropped it off and set it up in no time flat. Super job.
Would totally recommend them to do the same for you.

Jim F.

After purchasing a motorized recliner loveseat on Market Place for our daughter, we needed to move it from a basement in the extreme northwest of the city to another basement in the east end. We knew it was a small job, but the loveseat base is quite heavy, and we needed help. On a Thursday, we contacted 3 of the larger moving companies. One had no interest at all and the other two would not commit to a pickup time (difficult for the vendor) and had a minimum time cost that was almost the value of item itself. On the Friday, we saw a small ad for Family Movers in the new London Yellow Pages book. We called and Al provided a reasonable quote and suggested a time for the Saturday evening. After checking with the vendor, we settled on Sunday afternoon for the pickup. Al and his assistant arrived on the Sunday, disassembled the loveseat, took it up the stairs, drove across town to our daughter’s house, took it into the basement, and got it all setup. And they moved the old loveseat up the stairs for future disposal. We paid the agreed amount and Job Done! No muss, no fuss. A great service we will certainly use again.

Adnan

Prompt, efficient, courteous, clean, polite movers, great company, great service, great pricing. I’m a repeat customer.

Highly recommended 👍👍

Ed Hassan
Realtor