FedEx Authorized Ship Centre - Richmond Hill, Ontario

Claudio O.

I strongly recommend avoiding this place. Customer service was totally inadequate, they didn't print the label, no packaging (except the basic envelope), and the person at the desk seemed annoyed by my questions. That's not acceptable for a FedeX shipment (which is already very expensive).

mohammad B.

I came here to return a medical pillow that was supposed to be returned to Amazon, but the owner of the service center refused to accept and said we don't have a box the size of it and you have to get one, which is against Amazon's customer service policies.

Taryn C. V.

Incredibly rude and condescending! Apparently they charge if you haven’t printed your return label in advance, and feel that should be expected. Literally no other locations do this! Go to any other location!!!!

Jess M.

I wished i could give 0 star. I went there 2 times for a black and white page and only on sided. I got different price each time. Once 2 and once 1$. Like how? There is no fixed price for anything. Just as the wind goes.The guy is rude. I absolutely do not recommend this place. Use welcome centre or UPC stores

Dharsana

I asked the guy if I can print the label. He printed for me without saying anything after all was done he tells me it’s $2.50. For two black/white pages. I should have just gone to Staples and spent 35 cents. I didn’t appreciate his dishonesty and taking advantage of the customer like that.

Tiana F.

Came here to ship a product - no box no label and was very kindly guided throughout with great help. Didn’t get the name, but thank you!

Kelsey P.

Called in advance to ensure that they had shipping supplies and could print my waybill for me. I was told they could. Arrived and was rudely informed that they only had small boxes and I would have to pay to use their internet and pay to print the waybill. When I told the clerk I felt like he lied to me by omission he said "that's your problem."

Horribly rude.

Logan D.

I don’t think service can get any poorer than this Depot. I arrived near the cutoff with a time sensitive box of biologicals for an international shipment. I realized that I printed the wrong waybill. At that point the owner said too bad. Couldn’t offer a paper waybill that I could complete since I still had all the customs paperwork with me. Said I could use his printer for $2.50. Pathetic non existent service. And all done in front of the FedEx driver who was hanging around waiting to make his last trip of the day, I imagine. Use google find another place. In fact there is one 2 km away. I called Fedex and made a complaint. FedEx offered to do a pick up at my home but by then it was too late to make the overnight cutoff. So in summary - the place has no service, no resources to help you. Don’t give them your business.