Fresh Laundry Company - Kingston, Ontario

Ma F.

L'accueil a été très agréable et nous avons eu toutes les explications dont nous avions besoin. Il est possible de récupérer des pièces pour les machines en payant par carte à la caisse. On peut aussi acheter de la lessive à l'unité sur place.
Il faut compter 1 heure pour lavage + séchage.

이종석

I visited this laundromat today to wash bedding, which requires a larger machine. Right from the start, the experience was disappointing. The staff member on duty was not welcoming or helpful in any way. That alone was off-putting, but what I saw next was even more concerning.
I noticed three washing machines running loads filled with mops—yes, multiple mops spinning inside the same machines that are used by regular customers. I could understand if this facility was dedicated to cleaning commercial items like mops or industrial linens. But that’s not the case here. Many families come to this laundromat to wash everyday clothes, including children’s clothing.
Would you want your child’s clothes cleaned in the same machine used to wash mops that might have been used on bathroom or kitchen floors? I certainly wouldn’t. It raises serious concerns about cleanliness and hygiene.
I’m writing this review because I strongly do not recommend this place to anyone planning to do their laundry here. While I’m not suggesting they replace every machine, I believe customers deserve to know what they’re getting into. If you're someone who cares about hygiene and basic cleanliness standards, you’re better off finding another laundromat.
This was, hands down, the worst laundromat experience I’ve ever had. Please consider this review carefully before deciding to go.

Sarah G.

I am obsessed with this company. I am a small cleaning company and they pick up and drop my laundry to me and no contract no hidden fees. Amazing communications. I honestly can't tell how satisfied and how often I refer them. Thanks to all the staff there who make my life that much easier. I use their app and it is perfect and so easy to use.

Natasza O.

This place is THE best laundromat I have been to. I only have experience with the ones in the Toronto neighbourhood I live in. None from the States, which I hear, Laundromats are a thing down there.

Anyways Fresh Laundry has a wide variety of machines and they ALL work. Their pricing is decent and their dryers have little white boards so you can keep track of which ones are yours.

I love, love, love that they offer cash back, to do your own laundry. This is something all laundromats need to seriously implement! It helps so much to not have to go to the store to take cashback. I can do my laundry right then and there, no trouble. There is always someone on staff. They offer laundry cleaning services, and there is always something to be done, so I would expect nothing less. Yet if there is an issue and there rarely is, there is someone on staff available to resolve it.

Quality service, quality facilities! 100%! I would love to have a laundromat like this in Toronto!

Alicia A.

I had alcohol and other stains on a formal dress and brought it into Fresh Laundry Company to have it cleaned. Initially, after I had picked up the dress and brought it home, I noticed that many stains on the dress had not been removed. I then brought back the dress to have it re-cleaned, pointing out the stains that had not been removed.

A few days later, I received a phone call from the woman who was responsible for cleaning my dress, where she apologized that the stains had not come out the first time and updated me that they had come out on this second treatment. I really appreciated this level of customer service and my dress is now stain free!

Sherri P.

Best laundry service in Kingston! Many services, including washers and dryers that are functional, efficient, and affordable. You can buy detergent liquids and dryer sheets at the counter. You can buy change for use in the machines (through the debit machine), which is very helpful. Pick up and delivery service. Commercial services. Check out their website!

Camilla D.

This is a great laundromat! Lots of washers (of various sizes) and plenty of huge dryers. Friendly staff are on site to get you started your first time there, or to do your laundry for you- at a higher price, of course. They also make change for you as the machines are all coin operated. There are benches to sit on, and large clean stainless steel folding tables. Very much recommend this place.

Not R.

I wasn’t sure what to expect when coming but I was pleasantly surprised. The machines worked well and the staff were alright. Also was just the right amount of busy, not creepily dead, not super busy.