Happy House Daycare - Cold Lake, Alberta

Elisha P.

I went here for a few years when i was a baby, and they: separated me and my brother, fed me rotten milk (i still can't drink milk to this day now because of that), fed my brother spoiled meet (this caused him to be a vegan for 5 years and thankfully he got over it), caused me to have bladder issues (that i still can't get over), let me almost get kidnapped, let my brother get bullied, and so much more I don't remember because i was about a year old.
DO NOT SEND YOUR CHILD HERE!!! IT WILL CAUSE PERMANENT DAMAGE!!!!!!!

Julian B.

Haven’t had any issues so far since my child has started here at the daycare, personally I like it for my child. He is always happy to go and happy to come home

Betr B. F.

Me and my, ex, were going through a separation and without my knowledge he put him into Happy House at the time. But after I tried contacting them 4 separate times just to simply know what activities they provided, what kind of meals they provide and what they do with the kids, all I received was defensiveness, no communication as to what he even does there. The staff that I spoke with were extremely rude, not co-operative by any means and you would think that they would be able to provide basic information to the other parent but because they had a close relationship with the father I received no communication from them. I would never recommend this place for any child. The staff are horrible to deal with not to mention I run my own dayhome and I would never speak to a parent like that in any circumstance. Do not put your kids here!

Naomi L.

I do share the same primary concerns as listed in the below comment (ND) however wanted to note that I've brought the issue of food up with the director on multiple occasions and have always felt like she's made efforts to make us feel more accommodated. I suppliment the snacks for my daughter (age 1yr) and there has been no issues with this. It's my understanding that the daycare has recently reviewed the menu to ensure they are following canada food guide for each meal and are waiting for approval on menu changes from the owner. Fingers 🤞.
Also, it's worth mentioning that my 1 and 3 year old are absolutely thrilled to see their teachers each morning and I feel like they genuinely get loving care from their care providers.

Loretta K.

0 stars for this daycare is what it deserves. The owner couldn't organize a 4 year old tea party, never mind a business. Thank goodness for the staff which loved our girls and I feel horrible that they work for her. The owner tries to be intimidating to the parents who pay her bills. She is a money hungry disrespectful person who talks down to kids. Pay the extra little bit or wait for your kid to get in with the other daycare. Wish you all the best. Hopefully someone open a real daycare and put her out of business.

Ninja D.

Would be zero. Don't expect the care to get any better as they age. Staff can be defensive about things they really don't understand (unexplained open wound on hand vs "no it's eczema"... whether or not you were a dermatologist in the UK) they WILL NOT properly watch the children and gossip/zombiestare their phones while all havoc is wreaking. Too many bruises that look like hand prints. When you bring any concern to "management" you will be facing even worse defensiveness and drama remarkably from one with no background in child psychology. Instead of apologising or even checking footage of their lazy teachers they will accuse you of being an overly loving parent! Zero professionalism... even worse human decency or regard towards your babies.

Before child turned 19months this was a heavenly place full of trustworthy, godsent, caring ladies. Now it's one disappointment after another. The staff still don't know simple things like how to properly apply diapers, leaving bits exposed to soil clothing or forgetting and having them with frequent yeast infections. Giving the kids water on a hot day or getting to know parents names is taboo. No infirmary. No air conditioned room for heat illness. Too many safety and health incidents that should have been dealt with long before they were established. Taking kids outside in bad weather underdressed or overdressed. Bathrooms are disgusting and they will bring your child in there barefoot. Treatment after treatment for parasites. Very poor unprofessional leadership knowing when the parent is right still don't apologise and jump to defend their useless staff rather than learn what ACTUALLY happened, let alone give a flying pig about your child or how they were impacted. I don't even see their responses to bad reviews trying to make things right? Uta awkward, fake and greedy. Doesn't keep track of your payments and will put you in her "bad books" for not properly paying attention and actually getting her facts straight before trying to steal your money (she still owes me 90$). Will not explain where she gets her figures from, if you ask she will promptly send you a list of numbers rather than wth they represent. Will threaten to send you to creditors for paying weeks before her deadline, that's how organized she is...
Remember we're the parents here and we don't *have to come here so get off your pedestal and be way more grateful and responsible for LIVES IN YOUR HANDS. Put my kids in dayhome now much better. Please bring back that sign in sheet, too many parents and teachers are bringing in their extremely revoltingly sick kids and spreading infections, at least this is some tracing and nobody can hide the facts. Or remind them that we should know better by now. What's the point of us all following the rules if you're just ignorant? Honestly not worth your money, sacrifice or the scars your children will be left haunted by that they will always lie about. Blessings to you and your beloved darlings, this place doesn't deserve you.

Nicole M.

If I could give 0 stars I would. What an incredibly stressful and horrific experience it was to deal with the owner. So sad because the staff seemed wonderful. She is beyond unprofessional and so rude and confrontational. My daughter was only there two days before I had to make the decision to pull her out of there. Clearly I should have read the other horrible reviews of this place before sending my daughter there. It’s sad there isn’t any competition in town because I would imagine that’s the only reason they stay open.

Katarina S.

Don't like your kids? Want them taken away? Than this is the place for you! Fastest way to introduce your family to public shaming, judgements ands child protective services! Want to destroy your family? Then look no further. All for the low low price of 750 a month you can have a daycare is full of disrespectful judgemental know it alls that like to meddle in things they don't understand.