High-Level Movers Ottawa Moving Company - Ottawa, Ontario

Frank Momo

Meilleur service que j'ai eu pré vente par courriel et le jour du déménagement et j'ai magasiné 5 en même temps. Ils ont bien détaillé leur prix et ils m'ont envoyé 2 gars super gentil et très professionnels Yonathan et Eyosyas. Ils ont tout fait et ils ont même monté un morceaux dans les marches 4 étages. Pour cela je recommande Yo et Eyo de High Lever Movers pour un déménagement abordable et professionnel.

Best service I had pre sale by email and actual service and I've shopped 5 at the same time. They were transparent in their rates and they've sent me 2 very professional guys Yonathan and Eyosyas. They did everything, they even took a piece up 4 levels of stairs. Therefore I recommend Yo and Eyo from High Level Movers for an affordable and professional move.

marie nizan

Super service ! Une équipe avant le jour-J qui s'assure que tout est validé de notre côté. Hussam, Maxime et Alex ont été vraiment efficaces et en plus avec le sourire ! Ils ont pu démonter et remonter les meubles sans problème. Je vous recommande fortement cette équipe !
Merci encore.

Alina Leonova

Je recommande vivement cette compagnie! Sam et Alex sont sympa, professionnels et très efficaces. Ils ont fait un excellent travail en prenant soin de mes affaires dans les délais. Pensez à eux si vous déménagez!

Lynn B

Eric et Édouardo ont fait un travail remarquable ! Deux jeunes hommes intelligents, travaillant et professionnels. De vrais gentlemans. Je recommande fortement leurs services. Merci !

fanfan latulipe

Maxime, Robin et Romy ont été merveilleux. Ils ont été époustouflants. Very good job. Très professionnels. Maxime est un monstre de force !

Alireza Ghirian

First of all, they are not "professional" movers. They only move your stuff from point A to B as long as everything goes according to plan, but as soon as there are problems, the management has no backup plan as well as no intention or willingness to address them.

They moved our belongings from Gatineau to Toronto and left some items behind because the truck was full. After several email exchanges, they offered to move the remaining items at a significant additional cost, which I refused. I ended up paying out of pocket to rent a truck, and a week was wasted dealing with it.

The crew was hardworking and pleasant to work with, but here are a few things to note:
1. Improvements are needed in your management, particularly in communicating with your clients and your team.
2. There is no clear contract, and exceptions aren't clearly stated, leaving room for excuses.
3. Lack of transparency: I was told by the management that they recorded our conversations, and the moving crew recorded voices while they were in my house, all without my consent. This doesn't appear professional and shows a lack of trust in your own business.
4. Lack of customer service and no intention for client satisfaction.

Not recommended if you have a big move.

Stephanie Badeau

Alex, Sam, Abrahim and Moussa did an amazing job. Not only they were on time bit extremely careful with my belongings. They were also very polite. I would recommend them any day. Thanks again to the team for the job well done.

Алина Гуцол

I am absolutely satisfied and surprised with the service provided by High Level Movers.
From the begining they provided detailed quote and communicated with me very professionally throughout the process. I even got a call the morning of my move from them asking if we need any tools for them to disassemble or reassemble the furniture. They packed all my appliances and furniture with so much care in blankets and nylon wraps .I would recommend them to my friends and family as I found my moving experience so pleasant!