Keystone Western Waterloo - Waterloo, Ontario

Neil M.

Writing this review from a driver perspective of working here. They made me do mostly LTL loads and had to set up ramps repeatedly in hot climates which caused me serious health concerns of having a heart attack it was so vigorous. Lots of nice people work here but the people delegating the work have definitely never done the job, and it shows in their assignments. They were trying to encourage me to do distracted driving as well which was comical because they fired a man over getting a ticket for it. My advice is to stay away from them as an employer if you're an aging driver that has big boy bills. They show very little concern or empathy towards approaching them over it, although I do believe there were some very nice people at the head office during training in Winnipeg. They do push and schedule you for pickups even before your last LTL load is off, and we all know how that goes, with missed appointment times, which they blame you for. They use the old excuse of driver isn't communicating when we have a communication computer sitting right beside us. They are one of these companies that try to state they're there to help drivers and work with them, but they literally will cause you dings on your license with the way they conduct their direction. If you complain about it form a safety aspect they state you are attacking them personally. The level of maturity in management seemed to be lacking in my opinion. The weeds in their garden and yard from a curb side Esthetique's perspective also reflects on the amount of true caring that goes into the place. Every business on that road has their lawns and gardens taken care of, and this one is the neighborhood eyesore. I figured right away after pulling in, that I was going to be dealing with a different breed, if they don't maintain their exterior land. From goffer holes leading under the building to skunks wondering the trucking parking lot at night. No rodent repellant powders laid at this place, as it would make to much sense. The up side to them, is they are a dog friendly company overall. The biggest downside is their trailers are in very rough shape and require constant extra attention for safety. Every time you bring it up, it's swept under the rug.

Igor T.

One of the best transportation company in Canada 🇨🇦. They specialize in Motorsports, TL, LTL dryvan and open deck. Keystone Western also offers freight forwarding services, logistics audits, shipment lane costing and carrier optimization.
Extremely recommended 👌

Roman M.

Captain C.