KW Safe Storage - Self Storage Units in Kitchener Waterloo - Waterloo, Ontario

Ricky B.

This place is great, the owner treats you like family. He is so helpful. My wife and I used this place a couple times. Our belongings were safe and dry. We strongly recommend this for your climate controlled storage needs

Maya

Decent place, not gonna lie was scared walking into this place yesterday. Originally called U-Haul on Thursday needing a cheap place as I only have suit cases and decorations to store. Thing that scared me the most it was really dark or dim and an older building. Idk just freaked me out bit sketchy. Other than that the customer service is amazing they are very helpful and the place is secured. Everything is locked up until you call them and you must be the person or listee to enter. It works for me for the stuff I have in there.

Just wish U-Haul was better at estimating sizes. Was originally quoted $48-$58 a month for the unit I needed it for. They quoted me a tall closet size. Thinking it’s lie the closet in my condo. They were completely wrong. But the young guy working was able to get it sorted out for me.. costed a bit more than what I got quoted for & reserved but works out in the end.

Thanks again for everything! -Maya Singh.

Paul M. N.

My experience with KW Storage is top notch 10/10. Mr. Harry and his wife are the nicest people you can meet. I felt like Mr. Harry was just an old friend each and every time I needed into my unit. Big City convenience, Small Town Friendly service. Thank you Sir!

Mike F.

I have been a customer of KW Safe storage for 15 years. The storage lockers are affordable and available in all sizes. The owner, Harry, is a great person that will work with you to fill your needs whether that be: moving, storage/locker size, financial and/or flexibility with hours of access. It's a secure/safebuilding. The customer service and flexibility has made me a loyal customer for 15 years. I did not receive the same experience at other storage facilities in the area which is why i came to KW Safe Storage and havent looked back. I highly recommend Kw Safe Storage.

Laurie T.

KW Safe Storage's owner - Harry - is exceptional in customer service!! I used his facility for 10 years, due to selling houses, downsizing and helping my family with their life changes. Harry was always flexible and very helpful no matter the circumstances. I will miss your chat Harry - all the best to you!!

Brandon S.

hard to say anything truly negative or truly positive. I was calling around asking questions while looking for a place to store my items during a move. the guy the picked up the phone sounded pissed that someone called his business at all. All his answers were gruff, short, and unhelpful. I won’t use this business, but I can’t speak to the actual storage facility.

Katie O.

Harry (the owner of this storage company) has been very helpful with my moving out process and made sure that things went smoothly. He has been very responsive in emails and is always very eager to help out! The prices were very reasonable for students in budget and has a variety of storage sizes in his unit. Harry has been always nice and loves to start a conversation and would help with anything that I need such as driving me to the bus station so that I could get to the airport faster! I will definitely come back for many years to come as a student.

Carla B.

I am so grateful to Harry and KW Safe Storage!! Harry kept my belongings safe and secure for six years and is truly the kindest person to interact with. KW Safe Storage is immaculately kept. The storage spaces are dry and temperature controlled and the units and the hallways are always spotless. Over the years Harry helped me to move to a smaller unit and made paying easy, even when I was out of the country. I would honestly *much* rather store my belongings here at KW Safe Storage, rather than at a larger storage facility - You'll get a blend of safety for your sacred belongings and friendship!