Live Electric Inc. - Coaldale, Alberta

Kristine N.

If you like being over-charged, go with Live Electric. We had an AC unit put in by our HVAC guy, who subcontracted the electrical hook-up. Live Electric sent out two guys for a job that didn’t require two guys. They claimed it was standard procedure, for safety reasons, but this is NOT a requirement like they said it was. Ten seconds of research confirmed that.

Between two guys, they charged 7 hours worth of work to lead a cable on the OUTSIDE of the house to the panel. Not even fishing a wire through floor joists as the quote assumed. Simply through a wall to the panel. Seven hours to run a short cable. Incredible.

He was not open to looking at the work done, to check for reasonability of the charges. Our HVAC guy had already paid him, so he had no interest in discussing the matter further. He got (over) paid, the issue was closed. By their logic, if they’re having a slow day, just send all the guys out to one job site and then bill the customer for the total man-hours. Good way to weather the slow days, I guess. Customer service is non-existent. Super rude. First a snarky reply to an email, then super dismissive on the phone.

The work that was done was fine. No issues with the guys that came out to do the work.

Securcom T.

Working with Live Electric on a recent project with Nitro and AHS was a great venture. Travis was super accommodating, professional and always willing to help out where needed. Thanks guys!

Courtney S.

Highly recommend! I called and asked about their hourly rate and there was a misunderstanding and i was told the rate of only one guy per hour but two always come. The work was done well and the technicians were very kind and respectful. When the bill came I was surprised and called the office. They honored the price i was told and reduced our bill to reflect it. This is huge in my books! I will definitely hire them again if I ever need any more electrical work done.

Margie B.

Leighton and Jason were our "Live" savers today! Thanks you two!

Big D.

Jordan and his crew were very professional and did an excellent job getting our business kitchen up and running... Providing outstanding communication and customer service along the way! Always great when you find someone you can trust!

Colby &. R. M.

Great company to deal with. Exceptional customer service.

Santa C.

Never again charged 2000 more than quoted left mud all over the house the people in the front are ok the employees are brutal charged by the hr one employee sat in the van smoked dope
Field employees not professional at all not trust worthy at all

Patrick M.

Chandler was very easy to work with and he sent his best guys to install the lights my wife wanted. They were always happy to comply with her requests and that to me was what set them over the top. Excellent workmanship great prices good people to work with