Mclarry Express - Ottawa, Ontario

Myriam T.

Compagnie mal organisée, peu de service en français. Je suis déçue du service reçu, la première fois c’était bien, sans avoir même confirmé l’item à été livré et maintenant je dois absolument confirmer donc mon item sera livré avec des délais et ils disent avoir soit disant tenté de me joindre mais aucun message ou appel manqué n’est inscrit dans mon téléphone. C’est leur faute et j’en subis les conséquences. J’espère ne plus les ravoir par le biais d’amazon.

Pomme

Je suis ravi d’avoir fait affaire avec eux
Super Service merci beaucoup

Nathasha G.

Quand j'ai appelé, la dame m'a bien servi, mais en anglais seulement. Difficile d'avoir un service en français pour la suite aussi. De plus, il est arrivé 1h30 avant l'heure indiqué, donc j'ai dû courrir chez moi en plus d'avoir de la difficulté à me faire comprendre (pourtant je me suis forcé à parler en anglais et je me débrouille pas trop mal). (Servie au Québec).

Andreja T.

The delivery guys were great—on time, friendly, and handled everything with care. Super smooth experience. Would definitely recommend!

Alan D.

The fragile package was delivered with great care (porcelain). The delivery person was courteous and brought it inside upon request - the package weighed over 80lbs. 4 stars because the window to receive was lengthy 12pm-4pm, and there was no tracking info other than a text msg indicating the time window for receiving.

Tania S.

Unfortunately, the only thing good I have to say about this company is that the person that answers the phone is very nice and respectful which is the only reason I gave the second star. (or any stars at all for that matter.)

The delivery guy was absolutely rude and condescending. He arrived just before I left for work at 7:20ish AM. I asked him if he could put it in the house for me seeing as I was there instead of the side door only seeing as I was there to open it up for him and he says "No. This is a laneway drop off and I will drop it right at the end of your laneway." I was like, excuse me? When I called the office on Friday to ask what would happen if I wasn't home she said that it would be left at my front door and when I asked for it to be put at my side door because my front door was broken, she said that it wouldn't be a problem, that she was putting that information in the file right away. He responds by saying "was this a person from the office?" I responded yes. He continues by saying "yeah well exactly, she works in the office, she doesn't deliver. Just get yourself two friends who can come and help you move it"....WOW! What?!? I asked him if he could at the very least not leave it behind my car seeing as I had to leave for work and he agreed. (Thankfully!) I then proceed to get into the car and call my son to come help me move this big item worth over 1500$ so not to leave it outside in plain sight for the whole day, and I see the delivery guy take out his dolly and just roll the item to where we had agreed for him to put it so it wouldn't be in the way. He literally would've only had to roll the dolly 20 feet further to put it at my side door and have it out of everybody's sight! Are you serious?!?!

I really hope I never have to deal with this company again, or at least, not with this driver. From what I've seen in these comments, some of them are really nice and courteous though, so it may just have been this guy that is a problem. Unfortunately, he made my experience absolutely horrible.

Ajay P.

Both Dwayne and Adam were exceptional. They were friendly, professional and very courteous. Within minutes they removed our old range and moved in our new one. They didn't scratch or bang any walls. They were the best I've come across and recommend them highly! Thank you gentlemen

Adam E.

We had the worst experience getting delivery through McLarry the driver didn’t want to drop them off at the right spot and he was so rude, we don’t recommend them at all.