NAPA Auto Parts - Mclean Distributors (Barrhead) Ltd - Barrhead, Alberta

Chance V.

Have used them a couple times over the last few years and I would not recommend. Staff I dealt with were rude and were not willing to make up any quotes for me. Prices were way higher than anywhere in town and the parts that I have ordered arrived damaged and I was told tough luck and to make it work. I had a couple times where I went in to order some parts I absolutely needed on time and I was assured they would arrive, showed up in the afternoon on the day I was told they would get them in and they did not have them. That day the guy I was dealing with looked into why and he said that the part I was told they ordered was out of stock for some time and would not be restocked so he was not sure why I was told they would have it ordered in.
That one guy is why I’m giving 2 stars instead of one because he took the time to get me an answer.

Morgen-Lee B.

I had picked up breaks for my truck, they sold me pads for the rotors and rotor pads for my “drum breaks”.

During break install I busted some rusty nuts; now requiring a Caliper. I called today with truck on jack stands and work starting in 3hours and had them tell me “I keep 1 front right Caliper in stock”.

I proceeded to ask for it to be set aside; someone was on their way to get it.

My friend showed up 30minutes later to be told they do not have it and it’s been ordered it will be here tomoro.

Not even a courtesy call. I have breaks I cannot return and lies being spewed out of laziness or unwillingness to check the shelf.

Needless to say I found my part for a substantial amount less elsewhere in barhead and the gentleman charges less for the deposit and less for the Caliper.

Nap Caliper = no bracket.
“Other barhead retailer, Caliper, bracket for less and less deposit.

In the end after spending over 500.00 here and almost another 200 I will be taking my money elsewhere.

Don’t lie to the customer, be straight and have some integrity.

Jeff M.

Friendly and helpful staff. Stopped here a few times on my travels through, i always have some wonky jimmy riggin to do and they are always helpful with my wonky tasks.

Randall C.

Went in to make a purchase a small item and was was subjected to rude and condescending counter staff as I was wearing a mask due to Covid and the smoky conditions.
Never again, I will go to Edmonton first before going there again.
When I said I would purchase the item elsewhere the response was "good".

Micheal R.

Friendly and helpful staff. If you need anything to do with your vehicle, from cleaning supplies to preformance parts. This is the best place in town. They also carry an assortment of tools..

James M.

Friendly and amicable service from a professional and knowledgeable staff. Good understanding parts persons to help a mechanic get thier job done to a fullness and completion of tasks at hand.

Brad W.

Always good service, Kyle is a beuty.
The bolt bin is slightly understocked.

Robyn B.

A normal auto parts shop would know the size of bolts to bolt a block to an engine stand.

The female at the counter said " I have no clue what you are talking about"
I said could you ask someone?
The guy comes and says "I don't know, I have grade 5 bolts"

Thanks for no help NAPA.