Sid's Storage Inc. - Stoney Metis - Calgary, Alberta

Kimberly M.

We parked our trailer here for several years but it was time to move on due to our trailer being broken into recently. Other trailers in the lot also broken into as at least one owner placed a sign on their door indicating that there was nothing left in their trailer as it had been broken into.

We once arrived to our trailer and someone had moved our trailer from our assigned spot, to a different one (maybe my fault as I had forgotten to put the hitch lock on but you still don’t expect that to happen). Although they have security cameras and they advised they would review them, they never did follow up with us.

I feel as though with the break ins, maybe they could have upped their security but I rarely noticed anyone ever on site whenever we would go pick up our trailer. Maybe this explains the break ins. Their website states that the lot is camera monitored but really what’s the point if it does nothing.

They also put 3 stickers on the front of our trailer, indicating our stall number, without informing or asking us.

Once we left, it took 2 weeks to get our deposit back after 3 or 4 requests, despite being advised we would be refunded and then it taking 9 more days and 2 more requests to actually be refunded.

Although there are positives like a dump station and water, the ground in the lot is riddled with weeds and pot holes. I don’t know why the website says extra wide asphalt roads, unless I am missing something, there are none as it’s all gravel.

Anyway, we moved our trailer to another lot that is far better maintained and more secure for cheaper than what we paid here.

I give two stars because when you do talk to someone they are very friendly

Jason M.

We have now moved out from Sids as we moved to far away to stay. From beginning to end(about 6 months). I've gotten nothing but incredible customer service. Quick responses and a willingness to help are why I give Sids 5 Stars. I also praise Security, on more than the majority of the occasions, I would go out there to grab or check something or while we were going out for the weekend, security would come to check I should be there, and who I am. I always appreciate the attention to detail there. I recommend them as a great option.

Vicky A.

So I arrived to park my car. No one was there as they promised to help me remove my battery. So I went to Shorty s down the road who helped me to store my car. Now I have paid over $300. In advance to Paula and they appear to want to keep my money? Waiting before I have hundreds share my review on fb, Instagram & Twitter. Not nice.

Chandra M.

I have stored my RV in many places and Sid’s is the best thus far. The assigned stalls are extra wide and the sani- dumps are great to have. The yard is secure with key and code access and the staff is friendly and great to deal with. Over the last couple of seasons they have done a ton of maintenance laying recycled asphalt throughout the yard making it virtually mud free. I would definitely recommend Sid’s Stoney Métis storage to a friend.

Elwin

We contacted this place because it was close to our house, and the rate was cheaper than others, according to their website. But we only used this storage for less than one month, and I am leaving my honest review here.

1. We have 31ft travel trailer. According to the website, the rate was $65 with 6 months contract. BUT they make you pay 6 months of payment at once, NOT by monthly. I contacted 3 other storages nearby, and this was the only place required such thing. When I said I cannot do that, they made me pay $85 per month without the contract. Also they charged me $25 deposit for the "key", which I never received. I don't even know what it looks like.

2. Ok, let's say $85 dollars is fine too. But with that money, you are better off with other storages nearby. First of all, this is the only storage where there is no automatic door. You literally have to open the gigantic gate by pulling and pushing, which is not hard to do, but still annoying, especially when the wind blows hard. Other places have automatic door installed. Why are they charging us the same fee while we have to do this manually?

3. The road to this storage is super bumpy and full of mud. Considering snow melt, and a lot rain we got recently, expect your vehicle and trailer get super dirty trying to come in and out. Our truck was in disgusting state after pulling the trailer in this storage, enough to be complained by the neighbours about the mud we left in the underground parking gate. The ground inside of the storage is not clean either, with many puddles and bump.

4. We pulled our trailer out on 16th of June, and asked for the "key" refund back. No answer. I had to remind them again on 22nd of June. They said they would deposit it on Monday (24th). I had to remind them again about this today (26th) to get it finally refunded. $25 dollars is not a lot of money, but I did not appreciate the fact that I had to text them and bug them for more than a week for this.

Considering that the owners are responsive (other than the time when I asked for the refund), and the location is good, this storage could be a lot nicer than this, if they offer more flexible payment and improve the road conditions. For now, I moved to another storage nearby and am happy with our choice.

Sophal T.

Things that I noticed during my stay.

-They charge a 4 dollar gate access fee on top of your monthly fee. Which I don't understand why since other storage places do not.

-The storage facility uses a manual gate with a magnetic interlock. To activate the magnetic interlock you need to have a "key". It looks like a 3.5mm headphone jack. The key is available with a 25 dollar deposit. Please note when I returned my key I only recieved 20 dollar back.

-Overland drainage is poor leaving standing water in areas. Grading in access roads cause stalls to pool and causes a muddy mess. This storage facility is built on slough. Grading could be improved upon.

-Staff apply stall numbers on the trailer units. Nice touch but these should be applied by the owners not the site operators. I do not appreciate staff doing things to my trailer without my knowledge.

-Gate access hours are restricted to certain times of the year. For me this was undesirable. Please check times before committing.

-Staff is super friendly and helpful and always answer the phone at any hour of the day.

-They have a Sani dump area with water and sewer house at the ready. I can't comment on this as I never used their dump.

-Stalls are claimed to be 13' wide measured to be 11 1/2 from lot line to lot line. They use 4x4 timbers staked down with rebar to indicate stall lines. This was asking for a tire blow out. With the timbers RVs/trailers that rarely ever move encroach into your stall. Stalls are filled with packed down pit run not road crush.

-Every once in awhile they leave out free firewood.

Isabel V.

We parked our vehicle here a few times before and nothing happened, but this time we came back, after a long trip, to a car that got the catalytic converter stolen right after we left it there.
The person who runs this place is very nice but once something like this happens, there’s no way you’ll park your vehicle here again.

Daniel P.

Sids storage your go to storage Guys..
Sani dump is a bonus to the great prices and service.
Thanks Paula for all your help!! As along time spot holder and also when In a pinch they made it happen.