Stacie & Troy's NOFRILLS Parry Sound - Parry Sound, Ontario

Atef M.

Super

T R.

Tellers were friendly and shelf stockers helpful and polite. Wish they'd get rid of the "put a quarter in the cart if you want to shop". Outside people are always scrambling back to their cars hoping one of their kids dropped part of their allowance! 😄 Like many others, I only carry a bank card, not cash. Overall this store is nice and clean and carries most items we need/want. One thing I notice is NO HOT MIXED PICKLES! 🥺

Richard

This No Frills has the ABSOLUTE worst parking area I have ever seen. There are wide rows going horizontally from the store with very narrow spots. The only way to get from the front door of the store to a row (other than the store side of first row) is to squeeze between cars that are very close together. I have never seen such poor parking lot design. It’s bad in the summer and way worse in the winter.

How about putting an aisle down the centre so people can walk! Or switching the direction of the rows 90 degrees Something needs to be done!

Town of Parry Sound Building department should investigate and make a request to the owners to fix this.

Regarding the inside operations of the store, I like it. The cash is efficient and the layout is good. Please make the experience outside as good as inside!

Brian E.

Horrible customer service, had trouble scanning multiple items in the self checkout, instead of providing any assistance the clerk came over to rudely tell us we were not allowed to have our cart in the self checkout area. Maybe then put more cashiers on on a long weekend or have more small carts available. Had to leave items behind because the woman was more interested in policing cart sizes then providing assistance, won't return.

p G.

Ladies, if u dont like working at no frills, then quit! Too. Many glum employees. Smile be happy, and remember " the customer comes first"
Drop the attitude

Steve P.

It's a good store but I have a beef with them. In an age where people are buying more and more organic products, they completely removed their health food aisle and eliminated a lot of their healthy and organic items. As a result I am shopping here less and less because I can't get what I need anymore.

Bry G.

I shopped at the nofrills checkout around 3pm july 25th for 3 items with my child and he was using the handheld scanner. For what little bit of customer service you could possibly receive from a self-checkout, it was not a positive experience. The woman working self checkout was almost annoyed that she had to assist us due to the confusion of which side to put your groceries on to scan it. She was impatient and talked to me like i was a child..
Self checkout is a relatively new thing to our community, even though it is "self" driven, it should be operated by staff who are trained to respond in a manner that will assist people in navigating the new tech and uplift the customer's experience, especially since a large part of our community is elderly people who may need more assistance. Maybe I caught the woman on a bad day, but she could've caught someone on their bad day too.

Louise C.

We have been shopping at Stacy and Troy's no frills for a while. We get a gift card and also split it and only use $200 and today we told our cashier the same thing we always do and then went ahead and put our whole purchase threw on the card and told me that they couldn't just take 200 off the gift card. I was not impressed at all.