Student Transportation Services of Thunder Bay - Thunder Bay, Ontario

Jamie V.

I have been trying to reach ANYONE at Student Transportation Services for almost a month. I have left messages once a week for the last 3 weeks and have not received a call back.
I have had 3 children use their services over the years and have been generally unhappy but left with little recourse as they are very hard to communicate with.
The online app to track bus statuses is inefficient and problematic at best. For the last two days in a row, for example, we have received updates that our bus has been delayed 15 minutes almost 20 minutes after the bus was set to pick up our child resulting in one of us leaving work to get her to school on time.
If you have trouble coordinating school busses, perhaps you should not be in the business of coordinating school busses, I guess.

Dawn B.

Does anybody answer the phone or return phone calls at the office? i’ve left numerous messages to try and get my child on the bus. I tried using the online thing it wouldn’t work.

Connor A.

Good 👍 😊 😌 people I said that because you want to know that All the Words Nice 👍 😊 People My Wesway worker her she name is knows shool bas driver

Dustyn R.

Bad decision sending the buses out today. That makes it at least three this school year where the whole works should have been cancelled.

Deedz D.

Great bus drivers

Ruth B.

Very friendly

Dina

Elene M. (.