T Cannabis - Renfrew, Ontario

ryan A.

They take people's orders and money while they are open and then close the store and don't deliver the items with no notice, refund or any kind of excuse. Why they are allowed to offer a service and not provide it is beyond me. Order was placed during business hours, confirmed, and then close the store and don't tell the customer at all. This company is a joke 🤣🤣

GG

I cancelled an online order and despite multiple trips to the store and contacting the district manager I never got my money back.

The refund process is not handled at the store.

The store employees and manager are not able to refund your transaction even if you just made the purchase in person.

Matt K.

Reading the past reviews I notice people are ridiculous. I have been a constant customer for a year now I would say and the manager Kim and her whole staff, men and women, have been nothing but awesome to me. They always have a smile and truly care about their customers. I had an issue once and she solved it within 1 minute. If you are thinking about trying out the store, DO IT! Don't listen to the premadonnas who think the world revolve around them.

lillian J.

Why is it you cancel my order every time? I always leave a note saying I'll pick it up on such and such a date. Just because I don't pick it up the very same day you cancel it What is that all about? Sometimes people cannot get to a place the very same day. If a note is left on the website about that day of pickup perhaps someone should read it!!!

Nicole A.

Edit: Today the shop manager KIM yelled at me at my front door and told me to not order from HER again if I cannot be home to answer the door when I order. This is beyond insanely BAD behavior for a manager no matter the reason. SHE SHOULD BE FIRED. ZERO STARS.
This shop has a manager named Kim who needs to be fired. She constantly sends my deliveries with the wrong items, she is inappropriate in calling and texting my cell phone repeatedly, she is rude and full of attitude and overall very unpleasant to deal with. The store would be better off without her.

Jessie

Worker was very rude and ignorant if it wasn't a mobile order and already pre paid for I would've taken my business elsewhere
She's also smoking cigarettes in there i took my wife in there and she said the same thing
manager's contact info would be appreciated

Adam C.

Love this place! The woman who works there named Kim is such a great person. She always goes above and beyond in helping me find the right product. Not one single time have I ever had a bad experience in dealing with her. Highly recommend T cann renfrew for prices, customer appreciation, and overall atmosphere.

Taylor G.

I've seen this place turn around completely. This team knows how to make the most with very little. The manager there Kim always puts a smile on my face. They're certainly very lucky to have her!