U•STORE•IT Edmonton South - Edmonton, Alberta

Steph

Great facility! With fantastic service, i have to give a big thanks to their associate: Michelle T , who is always happy to serve you with a smile. She not only helped me during my initial sign up making sure i knew all the rules and regulations but also going the extra mile helping me chose the right size locker based on my needs furthermore personally showing me the facility and the exact location of my locker. To cement how much she cares about customer satisfaction, when i accidentally extended my contract which was a genuine mistake, she went above and beyond to try and rectify the situation, knowing she would have to reach out to high ranked supervisors for the final decision. That extra effort is greatly appreciated and certainly missed in the workforce nowadays. Can’t say enough good things about my experience here ! Thanks again !!!

David D.

Staff was very helpful, the facilities were super clean and very easy to work with

Chantal F.

If I could give this company no stars I would.
Please be aware before renting from this company.
I recently rented a unit with this location, from the beginning they promised me a unit that can be locked, a few of their units don’t actually stay locked even with a lock that they sell on, a few shakes here, and bam you can get into the unit.
Please double check before leaving site….

Secondly they double charged me on my credit card and after 3 weeks of back and forth with the company I am told they don’t have an update for me, even after sending pics of my credit card statement showing it went through twice.

Bottom line, don’t let the ladies in the front office talk and talk about nothing while you sign the contract and pay in the beginning. Pay attention, take the time to go through the contract, and keep an eye on your credit card statement days and weeks afterwards.

Please do not do business with this company, once my contract is up, I will not do business with them again, lesson learned.

ivan S.

Great storge, great customer service. Great price!! Very accessible and the security is one of the best I've seen.

K F.

Just rented a 5’ x 5’ heated space on the second floor for a prepaid amount of $59 per month. The ceilings are 10’ high and they have an elevator and carts to transport things upstairs. Linda took about an hour to show me everything and explain the deal. She answered all of my questions and even gave me a new lock when the first one she sold me proved to be sticky. I like that you are not required to purchase insurance (although they strongly recommend it). To get in, you enter a code to drive through a gate and then again to walk through a door. You then have to pull on a long chain to open the giant garage door, which may be difficult for people who have injuries or back/shoulder issues. They do not have 24 hour access. So far I am happy and I would recommend this storage unit.

Shaik A.

It’s a best place for storing items . Good customer service. Storage rooms are clean , reasonable price !!

Mamta S.

We used this place for 3 years to store our exta wedding decoration stuff .We had 2 store units there . The best part of this place was 24 hrs access which was very helpful for our business as we had to do most of the teardowns in the night. We never ever had a single issue there. Neat and clean place. Staff was very professional and friendly.
It was wonderful experience.
I highly recommend this place for your storage needs 🙂

Karen R.

This place made moving a less terrible chore. After being let down by another storage company, I came here. Chris made the experience easy and helped me navigate the process without stress. When I cleared the unit out, Chris was again the one to help me and he was friendly, positive and handled the move out very quickly. The facility was clean, secure and easily accessible for me.